volume discounts available
Free delivery on orders over 75

Customer Feedback

At Drainage Online we are continually striving to improve the service we provide and would appreciate feedback from our customers about all aspects of our service.

Below you can view all the comments made by our customers.

My order arrived this morning, I am very pleased with the quality of the rpoduct and the service provided. The order took less than 24 hours from being placed to being delivered to my door, thank you! I will be placing an order for replacement rainwater goods in the near future.
Chris Lane, 16/08/2011
Brilliant - Just the sort of service people should receive
Hilary Linton, 02/08/2011
The information and advice recieved over the past few months has been brilliant. Thanks for all your help.
Daniel Martin, 24/02/2011
I recently made our first ever order with Drainage Online and it's not very often I'm impressed, but their provision of products is extremely efficient. Within two working days my large internet order was delivered and to top that the delivery was made on a day of extreme depths of snow (even the postman didn't bother).
I highly recommend Drainage Online and we will definitely be using again.
Luke Smith, 02/02/2009
Hi - Order arrived today. Quick and painless. And cheap too! Many thanks.
Simon Fisher, 26/01/2009
Hello and thanks for the order which arrived today. Not a big one I must admit, but a truly excellent product coupled with brilliant service. There may be more orders in the pipeline (if you'll pardon the pun) - not just from me but from other people to whom I will pass on your contact details. It's a pleasure to do business with a company that actually seems to know what it's doing! with regards
Allan Glenwright, 01/10/2008

Having been in business for many years myself and dealt with many companies and individuals, I am writing to congratulate you and your company for a most efficient and enthusiastic service. I first met Chris Elsey at the NEC Home Show exhibition where he explained to me exactly and clearly what your company is about ~ i.e. great prices ~ great service ~ and a personal approach via the internet or telephone.

I explained to Chris, and subsequently yourself, how naive I was in relation to the tasks ahead of me and that I was worried about getting things right. All the way along, and during every conversation we have had, you have shown empathy and understanding that has been very much appreciated. Not only are you a pleasure to deal with but you have great prices and manage to provide that illusive ingredient to most internet based companies which is “good old fashioned service”.

I have recommended your company to many friends, colleagues and companies.

I sincerely wish you all well for a successful future ~ you really are excellent people.

Darren Brown, 25/06/2008


© Drainage Online

Tel: 0330 123 1884
Fax: 0870 010 00 15
Email: sales@drainageonline.co.uk

Part of SIG PLC


Vat No: 487 0173 33 Company Registration: 01451007

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